We now offer FREE SHIPPING within NZ *rural delivery and Waiheki Is. excluded and International Shipping to selected destinations.
Please log in to find exact shippings costs for your location.
More international destinations available soon - in the mean time please contact email@example.com to arrange shipping to your area.
Postage & Handling Charges
*Free shipping on rural delivery and Waiheke Is. orders over $150
**Free shipping on International orders over NZ$200
Courier Services (NZ)
We use a traceable insured service that will require a signature on delivery.
Deliveries cannot be made to PO Boxes.
Orders will be processed Monday-Friday (NZ time) excluding public holidays.
We aim to dispatch your order within 1-2 working days but this may vary in busy or sale periods.
Availability of products is not guaranteed. If an ordered item is not available we will contact you as soon as possible by email or phone and offer you the choice of an alternative product, a store credit, or a refund.
Shipping & Deliveries
Deliveries will be made Monday-Friday only (not on weekends or public holidays).
The above delivery times are an estimate and we apologise if a product takes longer to reach you.
We are not able to redirect orders after they have been dispatched.
Please provide a delivery address at which someone will be present to sign for your goods during normal business hours (7.30am - 6pm NZ).
Deliveries cannot be made to a PO Box.
Anyone receiving the goods at the destination is presumed by Hypnopencil to be the authorised person, or authorised on your behalf.
Products are covered by insurance during shipping. If your item is delayed or missing, please contact firstname.lastname@example.org and we will advise accordingly.
Our charges for all orders and shipping are in NZD as shown on our online shop at the time of purchase.
Hypnopencil is not responsible for any delays caused by shipping or customs clearance at the destination.